I have always had great performance from my Sandisk Extreme memory cards, but a couple weeks ago the locking tab on one of them mysteriously fell off and disappeared. I remembered that the cards carry a limited lifetime warranty, but having been down that road with other companies in the past I figured there was some loophole that my hard earned card buying cash would disappear into.
Nope. Sandisk rocks.
An email to a warranty link on their website got the process going. I answered a couple of questions in two subsequent emails, received an RMA number and a UPS label, and shipped my sick little card off to Sandisk. Less than a week later I have a brand new card, and Sandisk has an even more loyal customer than they had before. One with a blog and a Twitter account.
Thanks Sandisk, for standing behind your products and doing what you said you would do. I shouldn’t be surprised by a company doing this, but it’s all too rare these days.
Oh, here’s yesterday’s Project365 shot. Made using a Sandisk card, natch.